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Wednesday, April 16, 2014

Conflict in the Workplace

In recent years there have been significant changes in many workplaces. As employers and unions struggle to deal with these changes, it is inevitable that conflict will result. Too often, relationships remain adversarial, and levels of trust and communication continue to decline.

Conflict cannot be avoided, but we can change the way we deal with it. Patterns of communication and problem solving must be altered. The result is a more productive workplace, with better lines of communication that help to lessen or avoid future conflict.

Our Labour Relations and Mediation Division assists employers, employees and trade unions to resolve conflict in their organizations and conclude collective bargaining. 

We can assist in:

  • providing conciliation assistance to parties involved in collective bargaining
  • facilitating Interest Based Negotiation (IBN)
  • providing grievance mediation and workplace mediation services
  • providing training to assist in joint problem solving and Interest Based Negotiation (IBN)


We also offer the following two workshops, along with Grievance Mediation services:

Our Interest Based Negotiation (IBN) workshop assists employers and unions through an interest based model of conflict resolution. it is a collaborative  process focusing on the needs of all participants to jointly achieve a collective bargaining agreement. 

Our Resolving Workplace Conflict and Joint Problem Solving workshop to help employers and unions explore different and more positive ways to approach conflict. The workshop incorporated conflict resolution principles in collaborative, hands-on activities.    

Our Grievance Mediation services are one of the more important tools used to strengthen collective bargaining relationships. In this process, the parties to a collective agreement, with the assistance of a mediator, work towards the resolution of a grievance arising from the interpretation, application, administration or alleged contravention of a collective agreement.

These services are provided without cost and require the agreement of both parties to enter into the process.

Contact Us

If you have questions abourt our services or require assistance to resolve conflict, please contact:

Labour Relations and Mediation Division

(Regina Office)
400 - 1870 Albert Street
Regina SK  S4P 4W1
Tel: 306.787.0817

(Saskatoon Office)
122-3rd Avenue North
Saskatoon SK  S7K 2H6
Tel: 306.933.6587



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